Welcome to our home

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Your Arrival

Check-in / Check-out

Check-in: 5 pm – 7 pm
Check-out until 11 am (or 1 pm for late check-out option)

We welcome you on the evening of your arrival between 5 pm and 7 pm (please call or email us if you plan to arrive later so we can ensure we’re present).
Early arrivals are not possible, even for pool access (access to your room’s shower and toilet is necessary for pool use).
If we are able to finish preparing your room and spa before the scheduled time, we will send you a message to let you know and allow you to come earlier.

Welcome

We take a few minutes of your time upon your arrival to quickly explain the house’s operations, your spa, and go over the services you had planned during your reservation.
If by any chance you want us to skip over certain details (to preserve an element of surprise for your partner, for example), please let us know in advance.

House Rules

Pets

For the comfort of your room neighbors, wild animals that roam around (you may observe deer, squirrels, and ducks, among others), and because our cat isn’t too fond of other four-legged companions, we do not allow pets.

Non-Smoking Areas

Please refrain from smoking inside the rooms and indoor spaces. An ashtray is available on the outdoor table of your room. Ideally, close the window to prevent smoke from entering. We have a fire alarm, and the smoke detectors are sensitive.

No Parties

We are in the midst of nature, the perfect place to enjoy tranquility and listen to the birds’ songs. Please ensure that your neighbors can also enjoy their relaxation time.

Relaxing On-Site

Your Spa

Your spa is emptied, disinfected, and filled with “fresh” water before your arrival, ensuring perfect hygiene.
We use active oxygen treatment for your spa 99% of the time: a natural and ecological treatment that leaves no residue on the skin and is not irritating.

Before any bathing, a shower is necessary to remove makeup, lotion, soap, etc., from your skin and maintain clean water. At 36-38°C, even with effective filtration, the spa could become a breeding ground for bacteria.
Especially let us know if you notice your spa becoming cloudy.

Your spa has a small control panel with four buttons for adjusting:

  • The temperature (up and down arrows): your spa constantly displays the actual water temperature. When you press either arrow, the desired temperature blinks briefly.
  • The light
  • The jet intensity: by pressing this button multiple times, the spa will switch between low speed / high speed / off


Your spa might also “refuse” to start or stop by itself: this is perfectly normal, as it needs to filter, disinfect, and maintain heat. It will stop automatically once its cycle is complete.

An isothermal cover is available for you to use as soon as you finish bathing. This will keep the water clean, free of leaves and drowned insects. It will also help reduce heating, which is good for the environment!

The Pool

The pool is open from early June to late September

Towels are available in the living room for the sun loungers.

Access to the pool is through the car turnaround area, where you’ll find a grassy path leading directly to the pool.

To prevent it from getting too dirty or cooling down, you might find it covered. If that’s the case, don’t hesitate to ask us to uncover it; there are no set hours for access, and we’d be happy to open it for you.

Towels are available in the living room for the sun loungers.

Solo or Couples Massages

We can offer you massage services, either alone or as a couple.
Contact us if you would like us to arrange a session for you.

Getting Around

Parking

Parking is available for your vehicle inside the property.
Simply ring the intercom at the gate upon your arrival, and we will open it for you. We will then provide you with a remote control for easy entry and exit.

Access Code

Upon your arrival, we will provide you with an access code to open the door at the end of the corridor during the night and in case we are not available during the day.

Parking in the City

Parking in the city center can be a bit challenging, especially on weekends and during the summer. We recommend parking at Place du Foirail du Castelviel; we are located a 3-minute drive from this parking area, which puts you at the doorstep of the historic center.
You can also reach the city on foot from our location in about twenty minutes.

Bike Rentals

We have a partnership with L’Occ Bike, which allows you to have bikes conveniently available on-site without having to pick them up in the city center.
Feel free to contact them on our behalf: https://locc-bike.com

Dining On-Site

Breakfasts

Breakfast is served each morning outside your room so you can enjoy it peacefully in your room or on your terrace. We typically serve it between 8:30 and 9:00, but we can serve it earlier (starting from 7:30).

Dinners

Your dinner (if requested) is served in your room, similar to breakfast. We usually serve it from 7:30, after the arrivals have been completed.

Dining in Town

There are numerous restaurants in town, and there are many great options. However, we recommend making reservations in advance, especially on weekends and during peak season.

Traditional Kitchens

Local Cuisine

Tapas Bars

  • Ô Vent d’Anges : At lunch, a menu of fresh and original dishes. In the evening, a selection of homemade tapas and cocktails. Regular entertainment on weekends and during school vacations. Closed off-season on Sunday evening, Monday, and Tuesday.https://www.facebook.com/oventdanges/
  • Au 14-80 : Lunchtime restaurant with a seasonal menu, open bar all day (with a wide choice of beers), and evening tapas. Open 7 days a week. https://www.facebook.com/AU14.80

Fine Dining

  • L’Epicurien : Contemporary plates, Nordic-style decor, and an extensive selection of excellent wines. Closed on Sunday evening and Monday. https://www.restaurantlepicurien.com/
  • La table du sommelier : Tasty reinterpretations of regional cuisine, and an impressive choice of 500 wines. Closed on Sunday and Monday. http://www.latabledusommelier.com/

Lunchtime Only

  • Sérès Café : Crazy flavor combinations, gourmet and plant-based dishes. Perfect for a light meal after a hearty breakfast. Claire prepares everything in front of you; the setting is very intimate. So come early or choose takeout. Closed on Sunday and Monday. No reservations possible. https://seres-cafe.com/
  • Au Hibou : A short menu based on fresh and seasonal ingredients, a real delight for the eyes and taste buds. Lunch only. Closed on Wednesday. https://www.facebook.com/AUHIBOU/
  • Le Soleilhou : Family cuisine, attentive service, and flavorful local dishes. Lunch only; reservations recommended, especially in good weather. +33 5 63 49 03 51

Emergency Information

Medical Center on Duty:

Preferably contact by phone at 3966
6 rue de la Berchère 81000 ALBI

Monday: 8:00 PM – 12:00 AM
Tuesday: 8:00 PM – 12:00 AM
Wednesday: 8:00 PM – 12:00 AM
Thursday: 8:00 PM – 12:00 AM
Friday: 8:00 PM – 12:00 AM
Saturday: 12:00 PM – 12:00 AM
Sunday: 8:00 AM – 12:00 AM

Consultation Center

Preferably contact by phone at 05.63.48.06.55
26 rue Porte Neuve 81000 ALBI

Monday to Friday: 8:30 AM – 12:30 PM and 2:00 PM – 6:00 PM

Pharmacy

Pharmacie Champanet

Place de la Maladrerie 81000 ALBI

Other Emergency Services

Police: 17
Firefighters: 18
Emergency Medical Services (SAMU): 15